| Question |
What
does "100% Pure Raw Honey " really mean? |
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| Answers |
If you
have not tasted pure raw honey you are in for a real treat. It is a far cry
from store-bought honey. 100% Pure Raw Honey means that the honey extracted
from the hive has not been blended with other honeys or syrups, it has not been
pasteurized, has not been filtered, or changed in any way other than
re-packaging in Mason jars. |
| Question |
There's a "something" floating in my honey. What's in
there? |
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| Answers |
Unfiltered, raw honey can have wax, propolis, pollen, and yes maybe
even a bee wing. Everything will eventually float to the top of the jar. Be
assured that there is no bacteria. Some folks welcome the added nutrients in
propolis and pollen while others skim it off. |
| Question |
Why
is "un-pasteurized" important? |
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| Answers |
Pasteurizing is a necessary process to kill bacteria in food
products. In the case of milk, pasteurizing is a good practice. Honey is
naturally anti-bacterial and does not spoil. Honey from the grocery store shelf
has been pasteurized. It has been heated to a temperature of 181 degrees for 24
- 48 hours. All of the nutrients natural to honey have been destroyed. |
| Question |
I
love the mason jar. My mother warned me about the pop up seal and that it
should be "down". I have a jar of honey but the seal on the mason jar is popped
up. What's up with that? |
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| Answers |
Your
mother is correct - about canning preserves. Preserves are heated to a high
temperature to kill any bacteria and then put in the mason jar. As the jar
cools, the mason jar lid is sucked into the "down" position to create an air
tight seal. Our honey is not heated so this cannot happen. We use Mason jars
because it symbolizes homemade American goodness and tradition. |
| Question |
Will
honey spoil or go bad? |
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|
| Answers |
No.
Honey does not spoil. Honey is a natural anti-bacterial agent. |
| Question |
Should honey be refrigerated? |
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| Answers |
No.
Refrigeration of honey is not necessary. You honey will never "go
bad". |
| Question |
My
honey has crystallized in the jar. Is there something wrong with
it? |
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|
| Answers |
There
is nothing wrong with your honey. Crystallization or "sugaring" (because it
looks like sugar) is a natural aging process. Some honey types will crystallize
very quickly and others may never crystallize.
To "clear" your honey of
crystals, place the jar in pan of water. Warm to about 120 degrees and stir
with a fork until clear. |
| Question |
I
like to mix crystallized honey and butter to keep in the refrigerator. Do you
sell pre crystallized honey? |
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|
| Answers |
Yes,
Crystallized honey is available by special request. |
| Question |
What
if I order some honey and I don't like it? Can I send it back? |
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|
| Answers |
Real
raw honey can be different than you might expect if you are used to commercial
honey. Commercial honey is a blend of many honeys and even corn syrup. It's
filtered and pasteurized and mostly just tastes sweet. Each of our flavors are
very different. The aroma and flavor will certainly make an impression. There
are no refunds, returns, or credits. Our only guarantee is that our honey is
exactly as stated - 100 % Pure Raw Honey direct from the bees. If you don't
care for a particular flavor, do your friends a favor and share. |
| Question |
I
notice that you post the "Vintage" on the label. Is this
important? |
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|
| Answers |
We
think so. Our customers have noted that honey harvested from the same locations
but at different times can have very different flavors. This is caused by many
factors. In the case of wildflower, it depends on what surrounding crops are in
bloom and can be a very noticeable season to season. Orange blossom will be
more consistent as the hives are placed deep in the groves and there are fewer
bloom sources other than orange.
For those REALLY into this, we provide GPS
locations of the area of harvest. With this information, it is possible to find
other web sites that can use the data to show you satellite photos of the area
and even show infra-red data about the agriculture of that area.
All of this
info is printed on the jar of honey but you should check our site for current
updates. |
| Question |
I
need to know something about my honey that is not covered on your web site. How
can I get in touch? |
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|
| Answers |
Email
is the best way but our phone number is posted on this web site and on every
jar of honey. Feel free to call with your questions M-F 8 - 5 EST. Our number
is 352.483.1944. |
| Question |
I
still don't trust using my credit card over the Internet. Can I just call and
make my order on the phone? |
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|
| Answers |
Yes! We
provide a toll free number for making orders.
The number is
1.800.850.9217 |
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